ALUFEMA^® establishes this Quality Policy as a formal commitment to the excellence of its services and the satisfaction of the needs and expectations of relevant interested parties.

Within the scope of its Quality Management System, the organisation commits to:

Ensuring that this Policy is appropriate to the purpose and context of the organisation, supporting its strategic direction and contributing to the achievement of defined objectives.

Consistently understanding and satisfying customer requirements, as well as applicable legal, regulatory, and other requirements, promoting trust and sustainable value creation.

Promoting the continuous improvement of the Quality Management System’s effectiveness through performance monitoring, results analysis, risk and opportunity management, and the implementation of improvement actions.

Adopting process-oriented management by ensuring their identification, control, and improvement, while integrating risk-based thinking into decision-making.

Ensuring the competence, awareness, and involvement of employees, fostering an organisational culture focused on quality and continuous improvement.

Developing cooperative relationships with suppliers and partners, promoting their evaluation and continuous improvement to ensure the quality of products and services supplied.

This Quality Policy is communicated, understood, and applied at all levels of the organisation, and is reviewed periodically to ensure its continued suitability.